Contacts

The Claims Administrator:

For 24/7 Emergency Assistance, Pre-Authorization of Medical Services,
and Claims Inquiries:

MSH Assistance

150 King St West, Suite 602
Toronto, ON
M5H 1J9

Email:
To Request Pre-Authorization or to Report Admission to Hospital:
mshassistance@mshassistance.com

To submit or inquire about claims:
mshclaims@mshassistance.com

Toll Free (Canada & US) Tel: 1 (800) 808-2694

Tel: 1 (403) 538-2364

Fax: 1 (416) 730-1878

Important: If you are hospitalized you must call MSH Assistance immediately.

The Enrolment Administrator

For all inquiries about enrolment, the iMED Card, and general ‘how-to’ or trouble-shooting support:

David Cummings Insurance Services Ltd. (DCIS)

Hours
Monday to Friday, 9:30am to 4:30pm PST Closed on weekends and public holidays.

Tel: 604-228-8816 or 1-800-818-3188 (North America Toll Free)

Email: imed@david-cummings.com

Mailing Address:
Suite 350 – 2083 Alma Street
Vancouver, BC
Canada V6R 4N6

Location Map

Visits to the DCIS office need to be pre-arranged so that we can coordinate the availability of the appropriate licensed insurance agent and/or administrative support staff.

Our office is located on the third floor (office level) at the Jericho Village Shopping Centre.

DCIS Contact Form

Name(Required)

UBC Student Number

iMED Member Policy Number (if known)

Email(Required)

Phone

How can we help?*(Required)

Message

Files (If applicable)

Drop files here or

Accepted file types: jpg, jpeg, gif, png, pdf, tif, tiff, Max. file size: 10 MB.

Program type*(Required)

ONLY complete this form if you meet both of the following criteria:

A. You will arrive in Canada in a calendar month AFTER the effective date shown on your iMED Card,

and

B. You will arrive in Canada within the same academic term that you were assessed the iMED health insurance fee by UBC.

Please Note:

You must remain a registered UBC student to be eligible for iMED.
The latest date that an iMED effective date may be changed to (using this form) is the end of the academic term that you were assessed your iMED fee or earlier depending on the type and term of your first ever UBC program.

Date of arrival in BC*(Required)

Was your location of entry into CANADA in a province other than BC?*(Required)

What date will / did you arrive in CANADA?*(Required)

Support Documents*(Required)

You must attach supporting documents that indicate your arrival date in BC, AND for your date of arrival in CANADA if landing elsewhere in Canada prior to entering BC. Proof documents can include a copy of: Flight itinerary, Boarding pass(es), Study permit, Passport stamp, other Landing documents.

Drop files here or

Accepted file types: jpg, jpeg, gif, png, pdf, tif, tiff, Max. file size: 10 MB.

Message